Sky Telephone Number 0844 324 0299

Whether you need billing, technical support, sales or service, this Sky telephone number will connect you with Sky services in the United Kingdom.

This Sky telephone number is operated 24/7 by Sky’s helpful and friendly UK based customer service staff, and it is suitable for new and existing customers with enquiries regarding Sky broadband, Sky TV, Sky Talk and Sky TV apps.

Sky is Europe’s leading entertainment company. With more than 12 million customers in the UK alone, you would be right in assuming that Sky has significant customer service infrastructure; they have a dozen call centres in the United Kingdom, and the same number of call centres abroad. Unfortunately for Sky customers, however, Sky do not actively publish phone numbers on their website; instead, customers have to navigate through a series of questions before they get an actual number to call. This is a waste of time. The good news? We are here to provide you with telephone numbers you can call right away, to save you time and get you through to the right department.

If you have been searching for a Sky telephone number, then there’s a good chance you’ve had to navigate through a wave of troubleshooting content on Sky’s website without ever getting close to an actual phone number. Thankfully, we have gone to the trouble of sourcing Sky contact numbers for you, and we’ve included them all in one place below:

Sky Telephone Numbers

HELPLINE NUMBER
Sky Customer Service 0844 324 0299
Sky Technical 03300 412 558
Sky Cancellations 03300 412 548
Sky Complaints 0844 324 0299

The Sky numbers listed above are available between the hours of 8:30am and 11:30pm (UK time), 7 days a week. However, please note that this availability may change over the holidays.

How to make the most of your telephone call to Sky

When you call Sky, we strongly recommend that you have your Sky customer number to hand, so that the operator can pull up your details. You can find your customer number on any recent bill. In addition to this, please listen to the instructions given by your phone when you call, and select the options that are most relevant to you. If you select the wrong department, you may be transferred by the customer advisor you speak to, which will lengthen your call. Because of this, you should take your time when you call, and turn the volume up on your phone.

Sky’s call centres in the United Kingdom

Sky has call centres in Dublin (Ireland), Dunfermline, Glasgow (Scotland), Leeds, Newcastle, Sheffield, Stockport and Uddingston. They also have broadcasting and servicing locations in Chilworth (broadcasting) and St Albans and Thomas More Square (Sky Network Services). Sky has come into a lot of criticism over the years for their use of overseas call centres, particularly those in India. However, the reality is that today, most customer calls are patched through to UK-based call centres and especially the Newcastle and Glasgow call centres.

How long will my call to Sky take to be processed?

This depends on the complexity and nature of your phone call. If your enquiry is particularly complex, such as if you have a technical enquiry or you are questioning a recent bill, then Sky may request that they can look into your issue and call you back with a solution. From experience, however, we can say that most phone calls to Sky customer service last between 5 and 10 minutes and generally speaking, most calls reach a satisfactory conclusion. If you are concerned about the length of time your phone call to Sky might take, we recommend that you request that the Sky customer service team get back to you. Most of the time they will be happy to call you back.

Sky packages

Sky has a number of packages available for new and existing customers, designed to help you get the channels and services you want, without the burden of paying for those you don’t.

Their TV bundles are called Original, Variety and Box Sets. The Original Bundle features 270 paid and freeview channels and includes a Sky Q box as standard. Cariety bumps the number of channels up to 300 and adds 4,500+ episodes of kids’ shows along with the Sky Q box. Meanwhile, the Box Sets bundle has over 350 channels, 50 HD channels, 4,500+ episodes of kids’ TV, over 350 box sets and more.

Additionally, Sky customers can take fibre optic broadband, home phone and mobile phone contracts too, potentially reducing the cost of your overall bill. You can view the sky bundles here.

Additional Sky Contact Information and Help

Sky Telephone Number
The best way to contact Sky is by calling them on the provided Sky telephone number on this web page. However, there are several other ways to contact Sky.

One of the most popular ways to contact Sky is by Live Chat. Live Chat is available 8:30am to 8pm, 7 days a week, through the Sky website. However, this service is queued, so you may have to wait several minutes before a Sky customer service advisor can be with you. Another way to contact Sky is by email. You cand send your enquiry to accessiblecustomerservice@sky.uk. This Sky email address is intended for accessibility customers, however anybody can use it to get a response. Email enquiries are usually dealt with within 24-hours.

Alternatively, you can write to Sky. You can write directly to Sky if you wish to make a formal complaint, or if you wish to submit a formal request for Sky subscription cancellation. Here’s the address you need:

Sky Plc,
Grant Way,
Isleworth,
TW7 5QD,
UK.

Additional Sky help information can be found here: https://www.sky.com/help/home/sky-plus

Sky Login

Logging in to Sky is simple, and lets you view your package details, upgrade to Sky Sports or Sky Cinema or otherwise change any settings regarding your account. Doing so is as simple as clicking here and putting in your Sky login details.

How to Cancel your Sky Contract

One of the most common reasons to get in touch with Sky is to cancel your contract. Perhaps you’ve got a better offer elsewhere or maybe you’re just looking to save money on luxury services, but whatever the reason, you’ve decided to leave the service. So how do you do that?

Well, the first thing you should do is to ensure that the agreed term on your contract has elapsed. If you’re still within your contracts term, then there’s little you can do it cancel your contract without having to pay the remaining sum. From there, you can get in touch with Sky.

Though Sky have multiple ways to contact them, the only way you can cancel your Sky contact is through the Sky contract number. Once rang, you’ll be put through to a member of their customer service department. Inform them that you wish to cancel your Sky subscription and you’ll be put through to a member of their team.

At this stage, you’ll likely be offered a better deal, but if you’re not interested in taking up a new contract, you’ll need to convince them that you’re serious about leaving.

To do this, simply tell the member of customer service that you’re moving country. At this stage there’s nothing that they can do, and will cancel your contract for you. Simple!

Sky Sports Live Football

One of the biggest advantages of going with Sky over a competing service like Freeview is, of course, Sky Sports Live Football. Sky have an unparalleled selection of live Premier League, Sky Bet Championship, League One & League Two matches. There’s also coverage of the EFL Cup, SPFL, La Liga, MLS, Eredivisie, Chinese Super League and European Qualification matches.

In total over 400 live football matches are broadcast every year, making Sky Sports the #’1 destination for Live Football in the UK, available streaming for free or through your Sky Q or Plus box.

Additionally, Sky Sports News covers the latest Man Utd transfer news under their SKy Sports transfer news Man Utd section. Whether it’s August or January, you can expect to see the latest on rumours from across the world.

More information about Sky

Once home to just a handful of channels, Sky has grown into one of the biggest media companies in the UK. They produce countless programmes, as well as ensure that the best of TV around the world lands on our screens. Of course, whilst their TV services are some of the best in the world thanks to innovations like Sky+, they’ve branched out considerably further than just the big screen in your living room.

Sky TV Telephone Number
Indeed, aside from your TV you can now view Sky TV programming wherever you go with Sky Go; making it easy for commuters to catch up on the programmes they can’t stand to miss. There’s also NOW TV, which operates as a contract-free pay monthly service, which can give customers access to Sky TV channels without having to sign up for a 12 month contract of have a satellite dish installed onto their home. It’s just one of the many services Sky provide to customers to ensure nobody misses out.

Sky Offer

Sky are well known for offering short-term, exclusive offers to new and existing customers. Whether that’s 6 months free box set access, a complimentary bump up to 4K streaming or even a steep discount on your new/existing plan. To find out more about Sky Offers click here.

Sky’s customer service record

The last six years have seen Sky undergo a huge transformation in the state of their customer services. Once renowned for their poor performance in home phone, Sky have rocketed from a 67% satisfaction rating in 2009 to an impressive 79% in 2014. That 2014 number means that are head and shoulders above their competition, beating out BT, Talk Talk, Virgin Media in the battle for home phone satisfaction ratings.

It’s the same story with pay TV, as Sky TV went from a 66% customer service rating in 2009 to an 81% rating in 2014, beating Virgin Media’s 78% rating rather comprehensively. Moreover, Sky TV remain incredibly committed to improving their customer service record, and continue to invest £20 million into training and research every year to improve your experience. How’s that for commitment?

Sky Sports Boxing

Boxing has been a huge part of Sky Sports’ programming, and that remains so to this day. The next 12 months have huge name boxers like Klitschko, Joshua, Crolla, Frampton and more all lining up to box under the Sky banner in 2017. Matches are either shown live on Sky Sports or via pay-per-view for a fixed fee. Signing up for Sky Sports or buying a ticket for the next big PPV match is as simple as calling the Sky Number.

Sky Sports F1

Since March 2012, Sky have operated Sky Sports F1 – the #1 channel for round the clock F1 coverage. Every practice and qualifying session for each Grand Prix, along with every Grand Prix race live in HD. Pre and post race commentary and analysis is also included. If you’re looking for Sky Sports F1 on your EPG, head over to 408 to get in on the action.

About our Sky Telephone Number and Sky Contact Number

Calls to 0844 324 0299 are charged at 7p per minute plus your phone companies access charge.

HELPLINE NUMBER
Sky Customer Service 0844 324 0299
Sky Technical 03300 412 558
Sky Cancellations 03300 412 548
Sky Complaints 0844 324 0299

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Disclaimer

Sky Telephone Number is operated by Search Me Ltd, a company who provide affordable alternate numbers for customers to contact their service providers. Calls cost 7p per minute plus your phone companies access charge. We are not affiliated with this or any company listed on this website. Callers must be over the age of 18.