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How To Fix Browser Access to Sky Go and Sky Store

fix browser access

Sky Go and Sky Store are two of the biggest draws for Sky customers, allowing you to watch programmes without being near the TV and download the latest movies respectively. The trouble for many Sky customers though is that for whatever reason, they just can’t get on those websites through their PC’s browser. In this guide we’ll be investigating how to fix that particular issue.

The first thing you should do is to close your web browser, power off your router, turn it back on and then launch the Internet again. If this doesn’t fix your access issue try editing your browsers settings. Follow these guides for your preferred browser, or use the Sky helpline phone number to solve your problem,:

1) Internet Explorer:

  • First open the ‘Internet Explorer’ browser
  • After that choose the ‘Tools menu’ and then select the ‘Internet Options’.
  • Select the ‘Connections
  • Click on theLAN Settings’ button.
  • Then in the ‘Local Area Network (LAN) Settings’ window, un-check every box in the ‘Automatic configuration and Proxy server’ segments.
  • Click ‘OK’ and ‘OK’ again to close every pop-up box.
  • After that shut the window and restart the browser.

2) Mozilla Firefox:

  • First of all open the ‘Firefox’ browser.
  • After that choose the ‘Firefox button’ just on the Firefox browser’s top left > Choose the ‘Options menu’> then choose ‘Options’.
  • Then select the ‘Advanced’
  • Then click the ‘Network’
  • After that choose the ‘Settings’
  • Then select the ‘Use system proxy settings’
  • Click ‘OK’ and ‘OK’ again to close every pop-up box.
  • After that shut the window and restart the browser.

3) Google Chrome:

  • First of all open up the ‘Google Chrome’ browser.
  • Then click on the ‘Tools menu’ and then select ‘Options’.
  • Click on the ‘Under the Bonnet’ option.
  • Then choose the ‘Change proxy settings’ option.
  • After then choose the ‘Connections’ option in the pop up box.
  • Then click on theLAN settings’ button.
  • Then in the ‘Local Area Network (LAN) Settings’ window, un-check every box in the ‘Automatic configuration and Proxy server’ segments.
  • Click ‘OK’ and ‘OK’ again to close every pop-up box.
  • Then close the window and restart the browser.

4) Safari:

  • First of all, open the ‘Safari’ browser.
  • After that choose the ‘Settings’ menu and then click on the ‘Preferences’ option.
  • Then select the ‘Advanced’ tab.
  • Choose the ‘Change settings button’ option.
  • Then in the ‘Local Area Network (LAN) Settings’ window, un-check every box in the ‘Automatic configuration and Proxy server’ segments.
  • Click ‘OK’ and close every pop-up box.
  • Then close the window and restart the browser.

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